Assistant Manager/Deputy Manager- Counselling
About us
We are building this and
this and
this
In short, we are building the platform to drive global careers for millennials from emerging economies
We work at the exciting intersection of the 2 hottest trends around - edtech & fintech!
And we love that we succeed as a business while powering the dreams of talented students!
Founder Profile
Arnav Kumar
is a graduate of IIT Kharagpur. Leap is his second company and he
has raised more than $30M in capital for his startups. In his last
role, he was a VC investor with SAIF Partners (Now Elevation
Capital), which is an early investor in paytm, meesho, urban
company, unacademy and many other unicorns. He thinks and tweets
about Product, Business Models and Company Building,
here
Vaibhav Singh
is a graduate of IIT Kharagpur. He spent his first 6 years at
DeutscheBank, across Singapore & Sydney to manage a $3Bn flow
book. He has built 2 fintech startups before, as a founding member
of CapitalFloat and Incred, both pioneering businesses valued
>$500Mn The Leap team has a fine balance of industry experience
(edtech, fintech, study abroad) and technical skills (engineering,
product, design)
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Role and Responsibility :
Meet Allotted Team targets ( Leads, Applications & Visas)
Contribute in developing a strong & efficient counseling team
Resolve escalations and ensure a smooth student journey
Conduct Training sessions & help build a world-class team of counselors
Maintain high Satisfaction Ratings
Report & Data Management
Implement Organizational Values, Goals & objectives within the team
Collaborate with internal & external stakeholders to achieve set targets
Pipeline forecast & Management
Identify, analyze and rectify operational issues in coordination with immediate supervisors
Existing relationships with Universities / Colleges ( Within India or Abroad)
If also involved in Business Development activities
The best candidates will check all OR many of these boxes :
The candidate should be from Counseling Industry (Mandatory)
Min 7+ years of experience in Counselling in overseas education.
In-depth knowledge of at least 2 countries ( USA / UK / Australia/ New Zealand/ Ireland)
Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines
Experience in Shortlisting universities based on student profiles & preferences
2-3+ years of experience in leading a team of counselors ( Ideally 5-6+)
Experience in working with CRMs ( such as Zoho, Salesforce, etc..) is desirable.
Excellent in written and spoken communication with the ability to present to large audiences
Previous Stakeholder Management Experience (Good to have and will be preferred)
Proficient with MS Office and other Web Conferencing tools.
Expertise in time management, analytical and organizational skills along with prior experience in Team Management
Experience of owning a P&L of a Branch / Team
Experience in working with external partners or Sub-agents
Why is this a great opportunity for the right candidate :
Experienced founding team
Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
Backed by marquee global investors
Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
All of the above perks of joining a high potential company very early, along with a competitive market salary.
Let’s Chat !
We are now building our leadership team and would love to chat with you
This is a great time to join the rocketship and participate in the upside -
You will have super interesting & challenging problems to solve
In a super fast-paced environment that will challenge you
With enough resources to play offense
And mentorship from the founding team
Life @ Leap
Mutual Respect
We love people who are ‘relentlessly resourceful’. Find your way out. Focus on the possibilities instead of the problems.
Bias for action
We take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possible
Learn & get better
Continuous learning and improvement is the key. We don’t stop learning. We treat feedback as a gift and as an opportunity to get better.
Growth mindset
We operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.